IF this is all too confusing, open a support ticket and those guys will make it seem simple.ī) Close that window, click 'Database -> Export Hands'. Leave the original intact on the old machine. Send cash exports to the 'cash' folder you made in #1, tournament exports to the 'tourneys' folder.Ĭlose/restart your PokerTracker4 when you're done so it will revert to the main database.ģ. Go into C:\exported_hands and create these subfolders:Ī) Click 'Database -> Database Management', click your old database line then 'Set Active' if it doesn't already show that.ī) Close that window, click 'Database -> Export hands'. If you have 2 different PostgreSQL versions you won't be able to 'restore' the database you backed up. The support tech helped me work through that. Make sure you let POSgrel? install again on the new computer, Oh 1 issue you may have, make sure the PostgreSQL is the same version on both computers. If that completes without any error or problem then you can install PT4 on the new computer, don't worry about using same license it is good for 2 computers anyway. I know the first step is to open PT4 and click on database management, and you want to make a backup save it somewhere you can get to it like your desktop. I am trying to open my old support ticket so I can copy and paste the instructions.